Privacy Policy
Last updated: 16 February 2026
1. Introduction
Concept Design Construct ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and postal address when you submit enquiry forms or request quotes.
- Project Information: Details about your renovation requirements, budget, and property location.
- Communication Data: Records of conversations through our chat feature or email correspondence.
- Technical Data: IP address, browser type, device information, and browsing patterns collected automatically.
- Usage Data: Information about how you interact with our website and services.
3. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide quotes
- Communicate with you about our services
- Process and manage renovation projects
- Improve our website and services
- Send promotional communications (with your consent)
- Comply with legal obligations
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business, subject to confidentiality agreements. We may also disclose information when required by law or to protect our rights.
5. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.
7. Your Rights
Under Australian Privacy Principles, you have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
- Lodge a complaint with the Office of the Australian Information Commissioner
8. Cookies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
11. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Concept Design Construct
Email: info@cdconstruct.com.au
Gold Coast, Queensland, Australia